Help Center

Find answers to common questions and get help you need.

Frequently Asked Questions

How do I create a virtual exhibition?

Creating your virtual exhibition is simple and intuitive. Follow these 5 steps to curate and launch your 3D gallery:

  1. Exhibition Details: Enter your exhibition title and a curatorial statement to introduce the vision and theme of your show.
  2. Add Artworks: Upload your artwork images and provide the title, medium, physical dimensions, and description for a complete catalog.
  3. 3D Gallery Setup:
    • Choose Gallery: Select a 3D gallery space that suits your exhibition style.
    • Customize Ambiance: Choose custom wall and floor colors, and set ambient background music.
    • Arrange Artworks: Place artworks automatically across gallery walls or manually position and group them.
    • Verify 3D Setup: Take a virtual walkthrough to preview and verify the exhibition layout.
    • Capture Cover Shot: Take a snapshot inside the 3D gallery to use as your exhibition cover image and preview icon.
  4. Review Readiness: Review all artwork details, curation settings, and overall presentation.
  5. Publish & Share: Save as a private preview to test or publish publicly to share with collectors and visitors worldwide.

How do I prepare images for exhibition?

It is recommended to remove the background and frames from your images. The app optimises the image size before uploading.

How do I fix artworks in the gallery?

The app provides two options to fix artworks on gallery walls. It can automatically fix the artworks to utilise as many walls of the gallery as possible. When using this option, the artworks are spread sparsely. Spreading sparsely helps to create virtual tours with a focus on individual artworks. The automatic fix option can not handle the grouping or ordering of the artworks. If you want to group or order the artworks, then choose the manual fix option and individually fix the artworks one by one. An unwrapped wall view is provided, and the artwork needs to be dragged and fixed on the wall.

What is the difference between a public exhibition and a Private Preview?

A public exhibition is visible to all app users and website viewers, and it is indexable and searchable on search engines like Google and Bing. A Private Preview can only be accessed using a direct link and cannot be found via search engines.

I am not able to share the exhibition.

Any content, either text or picture, is not uploaded to the cloud until the exhibition is published. That's why the exhibition can't be shared until it is published. At the end of the editing exhibition, you will be provided an option to publish.

How to assign an image to the exhibition?

After fixing the artworks, you can verify the exhibition with a tour. After the tour, a camera icon is visible at the top of the screen. Move inside the gallery until you get the best view to showcase, then click on the camera to take the picture. You can take multiple pictures. The last picture will be used as the exhibition thumbnail.

How do I share the exhibition?

You have to publish the exhibition before sharing. Go to “My Exhibitions” and tap on the exhibition you want to share. You will find the share button below the exhibition thumbnail or on the navigation bar.

How can visitors contact me?

On the app, visitors can leave comments about the exhibition. On the website, visitors can fill out a form to send an email to you.

What statistics can I get?

The app provides the total number of visitors to your exhibition through the mobile app or the website. Even if a user opens the exhibition multiple times, they will be counted as a single visitor.

What information can be provided about the artworks?

You can provide a title, description, dimensions, medium and year of creation. Given description can be converted to audio and played on touch of the artwork in 3D exhibition.

How do I delete my account?

In the profile menu, the last menu item is to delete the account. On receiving the delete request, we remove any artwork information you have uploaded to our servers. The delete is not immediate.

Can I try the artworks on my wall?

To try artworks on wall, tap on a exhibition to see the list of artworks exhibited. Select an artwork to try by tapping on it. Below that artwork there is mobile icon which open your camera view. Now tap on the wall to place artwrok. This is feature is dependent on phone computing power and sensors. Based on your phone model sometimes it may not be possible to detect the wall.

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