Help Center
Find answers to common questions and get help you need.
Frequently Asked Questions
What exactly do you provide ? A website , video or a virtual game?
We provide mobile applications and a website. The user sets up the virtual art exhibition with the mobile application. At this point, the user can view a 3D exhibition and move around like avirtual game.
Publish the exhibition to make it accesible by others. Art enthusiasts can view exhibition using mobile application or website. A searchable webpage is created for each public exhibition.
One setup will give you
- 3D exhibitions accessible using mobile and web.
- Online gallery searchable using search engines.
Online Art Gallery, 3D Art Gallery and Immersive Art Gallery - Are these same or different?
In an Online Art Gallery, users access images of the paintings and information using a web browser. Web browsers can be on desktop or mobile. An Online art gallery helps to reach customers across the globe. Unknown users can find the website using search engines. Thanks to these online websites, the online sale of artworks is increasing. The screen size of the device limits the size of the artwork display. The actual dimension of the painting is difficult to gauge.
A 3D Art Gallery displays the paintings in a 3D virtual space. You can view these using a web browser or VR headset connected to a desktop. A 3D view lets users view artwork from different angles. Many 3D galleries allow the ambiance to match the home or office setup. Viewers also get the benefit of relative dimensions in the gallery.
An immersive Art Gallery or a VR-enabled exhibition gives a lifesize 360-degree view using a VR headset and a controller. There are multiple means of utilizing different types of VR headsets. VR headset availability among internet users is low. As 3D galleries can not be indexed using search engines, it is hard to discover 3D galleries on the internet. A VR exhibition helps in places where VR headset is available. It's an aid to extend display during physical exhibitions.
Who can use this solution?
- With a virtual gallery, open time is extended to 24/7. 3D gallery combined with a searchable online gallery can reach out to potential buyers across the globe.
- Art Dealers often resort to large pull-out displays with artworks filling them entirely. Each display has to be pulled out and pushed back. Again VR exhibitions can be used as catalogs to browse without moving around.
- For Artists, it's a gallery they can carry in their bag. Use it as a portfolio or convert a small space in a cafe into a gallery. Carry the gallery for private meetings to give lifesize displays. You can also create only videos and embed them on your website. Videos and pictures of the virtual exhibition are cool ways to promote it on social networks like Instagram, Facebook, and YouTube.
- Curators create everlasting replicas of the exhibition you have curated to show as your portfolio.
Can people buy art from this solution?
There is no option to buy art from inside the application. Users can list the price of the artwork. Potential buyers can directly interact with the person hosting the exhibition without agents. The monetary transaction is done outside the mobile app.
Is internet required for this solution?
The mobile application works with or without the internet. The user can set up an exhibition and view it on the premise of a virtual reality exhibition using headsets. Internet is required to share the virtual exhibition with others.
Do we need to capture a video of your gallery?
No, we don't need to come to your premises. Either we use a preexisting gallery or we create models based on pictures and floorplan shared by you. However, having already available videos or google street view can be utilized while creating the model.
How do I create a virtual exhibition?
You can create a virtual exhibition in 3 simple steps. Provide exhibition information and select a gallery to host the artworks. In the second step, add artworks to display in the virtual gallery. Fix the artworks either automatically or manually, and your exhibition is ready to publish and share.
How do I prepare images for exhibition?
It is recommended to remove the background and frames from your images. The app optimises the image size before uploading.
How do I fix artworks in the gallery?
The app provides two options to fix artworks on gallery walls. It can automatically fix the artworks to utilise as many walls of the gallery as possible. When using this option, the artworks are spread sparsely. Spreading sparsely helps to create virtual tours with a focus on individual artworks. The automatic fix option can not handle the grouping or ordering of the artworks. If you want to group or order the artworks, then choose the manual fix option and individually fix the artworks one by one. An unwrapped wall view is provided, and the artwork needs to be dragged and fixed on the wall.
What is a public exhibition?
The public exhibition is visible to all app users and website viewers. Public exhibitions are indexable and searchable using search engines like Google and Bing.
What is an unlisted exhibition?
Unlisted exhibitions can be accessed only using the link in the app or website. These exhibitions are not accessible using search engines.
I am not able to share the exhibition.
Any content, either text or picture, is not uploaded to the cloud until the exhibition is published. That's why the exhibition can't be shared until it is published. At the end of the editing exhibition, you will be provided an option to publish.
How to assign an image to the exhibition?
After fixing the artworks, you can verify the exhibition with a tour. After the tour, a camera icon is visible at the top of the screen. Move inside the gallery until you get the best view to showcase, then click on the camera to take the picture. You can take multiple pictures. The last picture will be used as the exhibition thumbnail.
How do I share the exhibition?
You have to publish the exhibition before sharing. Go to “My Exhibitions” and tap on the exhibition you want to share. You will find the share button below the exhibition thumbnail or on the navigation bar.
How can visitors contact me?
On the app, visitors can leave comments about the exhibition. On the website, visitors can fill out a form to send an email to you.
What statistics can I get?
The app provides the total number of visitors to your exhibition through the mobile app or the website. Even if a user opens the exhibition multiple times, they will be counted as a single visitor.
Who has the copyright to artworks?
You have the copyrights for your works. Your artworks may appear in the screenshots of help content created by us.
What information can be provided about the artworks?
You can provide a title, description, dimensions, medium and year of creation. Given description can be converted to audio and played on touch of the artwork in 3D exhibition.
How do I delete my account?
In the profile menu, the last menu item is to delete the account. On receiving the delete request, we remove any artwork information you have uploaded to our servers. The delete is not immediate.
Can I try the artworks on my wall?
To try artworks on wall, tap on a exhibition to see the list of artworks exhibited. Select an artwork to try by tapping on it. Below that artwork there is mobile icon which open your camera view. Now tap on the wall to place artwrok. This is feature is dependent on phone computing power and sensors. Based on your phone model sometimes it may not be possible to detect the wall.